Privacy Policy
At Ritchie & Sons, we respect your privacy. Here’s how we handle your information:
What We Collect
- Name, address, email, and phone number when you place an order
- Payment details (processed securely by third-party providers — we never store your card info)
- Order history and account preferences
- Basic website activity data (cookies and analytics)
How We Use It
- To process and deliver your orders
- To communicate with you about your purchase
- To improve our website and services
- To meet legal and tax requirements
Who We Share It With
We only share information with trusted third parties when necessary:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (UPS)
- Website security and analytics tools
We never sell your personal information.
Cookies
We use cookies to:
- Keep items in your shopping cart
- Improve website performance
- Analyze how visitors use our site
You can disable cookies in your browser, but some features may not work.
Your Rights
You can request a copy of your data, ask us to correct it, or request deletion (unless we must keep it for legal or order-related reasons).
Contact Us
📧 donald@ritchieandsons.com
📞 (978) 658-7690