Terms & Conditions

Welcome to Ritchie & Sons. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

General Use

  • This website is provided for customers to learn about our products and place orders.
  • You agree to use this site for lawful purposes only.

Products & Pricing

  • We make every effort to ensure product descriptions, pricing, and availability are accurate.
  • Prices are subject to change without notice.
  • In the rare event of an error (pricing, description, or availability), we reserve the right to cancel or adjust your order.

Orders & Payment

  • Orders are not final until payment is received and confirmed.
  • We accept payments through secure third-party providers (e.g., Stripe, PayPal).
  • We do not store your credit card information.

Shipping

  • Orders are shipped via UPS using our flat-rate shipping method.
  • Processing time is typically 1–2 business days, with UPS Ground delivery in 1–5 business days.
  • For details, please see our Shipping & Returns Policy.

Returns & Refunds

Limitation of Liability

We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the products you purchase.

Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with a revised date.

Contact Us

📧 donald@ritchieandsons.com
📞 (978) 658-7690